Privacy Policy

NeoMerc collects business contact information only to respond to RFQs, product questions, sample requests and factory cooperation discussions.

Information we may collect

• Name, company, business email, phone or WhatsApp contact.
• Product type, size, quantity, logo process, destination country and project details.
• Reference files or links that buyers choose to submit.
• Basic website interaction data such as source page, form submission page and technical browser information used for security and service improvement.

How we use information

• To review RFQs and prepare quotations.
• To communicate about samples, production, packaging, quality checks and shipment planning.
• To improve website content, inquiry handling and buyer support.
• To protect the website and reduce spam or abusive submissions.

Sharing and retention

We do not sell buyer information. Information may be shared internally with sales, sampling, production, quality control or logistics staff when needed to handle a project. We retain RFQ and project records for normal B2B follow-up, quotation history and compliance purposes.

Buyer rights

You may contact us to update or request deletion of business contact information, unless we need to keep certain records for legitimate business, accounting or legal reasons.

Contact

For privacy questions, contact NeoMerc through the official contact page or WhatsApp shown on this website.